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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ulises “Guero” Alcala

Ulises “Guero” Alcala

December 9, 2025

5  out of  5
rating by Ulises “Guero” Alcala
"Came in for car insurance Agent Zenaida was excellent 👌 walked out with life insurance also would recommend to anyone looking for great services and hospitality"
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Robert Stephenson-Padron OBE

December 5, 2025

5  out of  5
rating by Robert Stephenson-Padron OBE
"After an exhausting day trying to find insurance for an imported vehicle, in the late afternoon I found Jennifer Rivera at State Farm in Salinas who was able to sort out a fantastic policy in under 1.5 hours from first call to policy emailed to me! Extremely proactive and helpful - unlike many of the other insurance agents I spoke to during the day. 10/10 customer service 100%. Thank you!"
We responded:
"Thank you, Robert, for taking the time to share your thoughts and for leaving such a positive review about your experience with our agent, Jennifer Rivera, as she helped you with the right insurance for your vehicle. We appreciate your recommendation of our Salinas State Farm agency, if you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm and for your kind words. Warm regards, Enrique Ramirez"
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Mary T Martinez

December 4, 2025

5  out of  5
rating by Mary T Martinez
"Excelente atención de jennifer y zenaida"
We responded:
"Gracias Mary, muchisimas gracias por compartir su experiencia con Jennifer y Zenaida, agentes de nuestra agencia, Enrique Ramirez State Farm Insurance en Salinas. Si tuviera cualquier pregunta, aqui estamos para servirle as usted y a su familia Mary."
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Felimon Ramirez

December 4, 2025

5  out of  5
rating by Felimon Ramirez
"Jennifer, Nora y todos en esta oficina me ayudan muy bien siempre que vengo a la oficina. Se la recomiendo para todos servicios de seguros de vehículos y cualquier otras coberturas"
We responded:
" Felimon, gracias por compartir su experiencia en nuestra agencia de Enrique Ramirez State Farm Insurance en Salinas. Y especialmente por brindar recomendacion del profesionalismo de Jennifer, Nora y de todo my equipo de agentes al proveer ayuda y servicio de seguros se vehiculos y otras seguros de protection a su familia. Muchisimas gracias Felimon."
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Jose Juan Silva

December 2, 2025

5  out of  5
rating by Jose Juan Silva
"Buena esperiencia Jennifer y Zenaida me informaron bien"
We responded:
"Jose Juan, gracias por compartir su experiencia en nuestra agencia de Enrique Ramirez, State Farm Insurance de Salinas con Jennifer y Zenaida, ellas dos son profesionales y amables al informar para que nuestros clientes se sientan satisfechos y seguros con la proteccion que necesitan y obtienen. Estamos para servirle y si tiene cualquier pregunta no dude en venir or llamarnos de nuevo Jose Juan. "
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Darlene Mcmahon

November 18, 2025

5  out of  5
rating by Darlene Mcmahon
"This is from Darlene Piconi formerly Darlene McMahon. I am extremely pleased with my service with State farm Enrique Ramirez team. They always take plenty of time to help me understand the insurance language and my coverage. I always feel that there willing to help. I find that team knowledgeable and very professional yet personable. Today I spoke with Jennifer and she was awesome!!! She helped me understand some of the things about my policy that I was confused about. She was patient and kind and very knowledgeable. Good employees are hard to come by she's an asset to your organization. Thank you for your service"
We responded:
"Thank you for taking the time to share your thoughts Darlene, and for leaving such a positive review about your experience with our agent, Jennifer. She truly is an asset to our organization. We appreciate your recommendation and extend our gratitude for choosing Enrique Ramirez State Farm Salinas agency and for your loyalty over the years. It means a lot to us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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Brenda Esparza

November 17, 2025

5  out of  5
rating by Brenda Esparza
"Had the pleasure of working with representative Zenaida Norton. Zenaida was very kind and professional. All our questions and concerns were answered. Thank you !"
We responded:
" Brenda; Thank you so much for taking the time to leave such a positive review about your experience with Enrique Ramirez State Farm Salinas office, and our agent, Zenaida. It's wonderful to hear that Zenaida provided you with amazing service and made the entire insurance process enjoyable. We understand that finding genuinely kind and took the time to make sure your questions and concerns were addressed. "
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Juaquin Salcido

November 13, 2025

5  out of  5
rating by Juaquin Salcido
"Jennifer was very helpful courteous and knowledgeable. She was attentive to our needs and is an asset to State Farm. Great job!!"
We responded:
"We’re honored by your positive feedback and for taking the time to share your thoughts Juaquin, regarding our agent, Jennifer. We appreciate your recommendation of our Salinas State Farm agency and for your loyalty over the years, If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm and for your kind words. Warm regards, Enrique Ramirez! "
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Carlo Salinas

October 30, 2025

5  out of  5
rating by Carlo Salinas
"Best customer service hands down!!!"
We responded:
"Thank you, Carlos, for reviewing our Enrique Ramirez, State Farm Salinas office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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stacy cal

October 27, 2025

5  out of  5
rating by stacy cal
"I’ve been with State Farm Insurance for over 35 years, and I can honestly say I’ve always been well taken care of. Recently, I worked with Zenaida, and she was absolutely wonderful. She is so patient, understanding, and thorough—she took the time to go over every detail of my account, explain my options clearly, and make sure I have the best possible coverage at a reasonable price. It’s rare to find someone who genuinely cares about helping you understand your policy and ensures you’re fully protected without overpaying. Zenaida is a true professional, and I’m grateful for her excellent customer service. Because of the care and attention, I’ve received, I’ll soon be reaching out to State Farm for life insurance as well. They’ve truly earned my trust over the years!"
We responded:
" Stacy, thank you so much for your wonderful review and for being a loyal State Farm customer for over 35 years! We’re thrilled to hear that Zenaida provided you with such attentive and thorough service. Zenaida truly cares about helping our clients understand their options and ensuring they have the best coverage at a fair price. We look forward to assisting you with your life insurance needs whenever you’re ready. Your trust means the world to us, and we’re here to support you every step of the way!"
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Michael Mendoza

October 21, 2025

5  out of  5
rating by Michael Mendoza
"Overall pretty good service and interactions with State Farm Insurance - Enrique Ramirez Office... Good experiences working for Zenaida Norton to help get quotes on updating my policies and insurance I have with state farm, very easy and quick, put me at ease with all the information and made it easy to understand, would definitely recommend"
We responded:
"Thank you for taking the time to share your thoughts, Michael! We’re glad to hear you’re satisfied with the service provided by Zenaida at our State Farm Salinas office. I’m proud to have Zenaida as a valued member of our team and appreciate her professionalism. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re here to help!"
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Marisol Perez

October 15, 2025

5  out of  5
rating by Marisol Perez
"Love the way Cenaida made my process very fast and easy with a great customer service. Definitely if your looking for an insurance call Cenaida."
We responded:
"Marisol, we’re honored by your positive feedback! We are happy to hear Zenaida made the process of protecting your family easy to do and understand. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gaby M.R

October 15, 2025

5  out of  5
rating by Gaby M.R
"Great Customer Service. Zenaida was very patient she answered all my questions Thank You"
We responded:
"Thank you for taking the time to share your thoughts Gaby! Zenaida is a wonderful member of our Enrique Ramirez State Farm, Salinas agency team, and we are so glad to hear she was able to assist you with your insurance needs. If you ever have any questions or need assistance, we’re here to help!"
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Jaime Contreras

October 13, 2025

5  out of  5
rating by Jaime Contreras
"Great service by zenaida Norton with my life insurance and vehicle insurance."
We responded:
"We’re thankful for your feedback Jaime! Zenaida is a true professional and I am proud to have her as member of our team of agents. I am happy to hear she was able to assist you with your life insurance and vehicle insurance needs. It’s our pleasure to assist you, Jaime. if there is anything else we can do to help, please let us know!"
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steph M

October 10, 2025

5  out of  5
rating by steph M
"Jennifer was amazing to work with! She helped me with my life insurance and made everything super easy to understand. She was so friendly and patient, and really took the time to make sure I got the right coverage for me. I definitely recommend her to anyone looking for help with insurance!"
We responded:
"Thank you, Steph, for taking the time to share your experience with our agent, Jennifer, as she helped you protect your family with life insurance. We appreciate your recommendation of our Salinas State Farm agency, if you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm and for your kind words. Warm regards, Enrique Ramirez"
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Stephanie Bautista

October 10, 2025

5  out of  5
rating by Stephanie Bautista
"I had a great experience working with Jennifer at State Farm! She was incredibly helpful in explaining all my options for life insurance and made the process simple and stress-free. Jennifer took the time to answer all my questions and helped me find the best policy for my needs. Highly recommend her if you’re looking for someone knowledgeable and caring!"
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Lauren Ippolito

September 26, 2025

5  out of  5
rating by Lauren Ippolito
"I have used this office for many years and have always had the best possible experiences. Zenaida helped me with my life insurance and could not possibly have been any more kind and patient with me, answering all of my questions. I would HIGHLY recommend them!"
We responded:
"Thank you for taking the time to share your thoughts Lauren, and for leaving such a positive review about your experience with our agent, Zenaida, as she helped you protect your family with life insurance. We appreciate your recommendation of our Salinas State Farm agency and for your loyalty over the years. It means a lot to us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing State Farm and for your kind words. Warm regards, Enrique Ramirez "
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Orlando Barrera

September 15, 2025

5  out of  5
rating by Orlando Barrera
"Very polite, agent went through every detail and helped out in every way possible"
We responded:
"Thank you for reviewing our Salinas State Farm office Orlando! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hensel Blanco

September 11, 2025

5  out of  5
rating by Hensel Blanco
"Nice service 👍"
We responded:
"Thank you, Hensel, for the 5-star review. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs at our Enrique Ramirez, State Farm Salinas agency. If there is anything else we can do to help, please let us know!"
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Roberto Goméz

August 19, 2025

5  out of  5
rating by Roberto Goméz
"I just want to give a shout out for Zenaida Norton for going up and beyond in customer service. Your really helped me so much I appreciate you so much. If I ever need help with anything I know I can reach out to someone so caring such as your self. Keep up the amazing work we need more people like you. 😃"
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FENGMIN QIU

August 1, 2025

5  out of  5
rating by FENGMIN QIU
"Zenaida is very knowledgeable about the insurance."
We responded:
"Thank you Fengmin Qiu, for sharing your experience in working with Zenaida on your life insurance plan for the protection of your family. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Daniel

July 25, 2025

5  out of  5
rating by Robert Daniel
"I just want to thank Nora for assisting me and walking me through life insurance. Nora has amazing customer service. She made it easy an understandable. I highly recommend if you’re looking into life insurance and have questions. Nora and the Ramirez team can help you out!! Thank you Nora for all your help!"
We responded:
"Thank you Robert, for taking the time to share your thoughts and experience working with Nora on your life insurance for the protection of your family. We’re glad to know you’re satisfied with the service Nora provided at our State Farm Salinas office. Nora is a true professional and understands the importance of doing her best! If you ever have any questions or need assistance, we’re here to help!"
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Stephie Marie

July 9, 2025

5  out of  5
rating by Stephie Marie
"Zenaida Norton was very thorough in explaining insurance policies. Very easy to converse with. Answered all questions I had. Thank you, Zenaida!"
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Kassandra Duenas

July 3, 2025

5  out of  5
rating by Kassandra Duenas
"Amazing job Zenaida Norton I am so grateful for you! If you are looking for an amazing insurance company give her a call She helped me every step of the way she answered all my questions and was wonderful! Beyond grateful extremely recommended"
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Maria Parrish

June 30, 2025

5  out of  5
rating by Maria Parrish
"ZENAIDA WAS SO HELPFUL AND CALLED ME ABOUT SOMETHING VERY IMPORTANT REGARDING MY NEW AUTO POLICY... I THOUGHT I HAD IT CORRECT AND ASSISTED WITH ANSWERS...EVEN SIGNED UP FOR ANOTHWR POLICY. ONLINE SIGN UP WAS GREAT AND EASY BUT NOTHING LIKE SPEAKING TO SOMEONE."